If you decide to reserve stock of an out-of-stock item on our website, please note the following:
- You are acknowledging that your item(s) will not arrive within standard shipping times, rather in the shipment month announced on the product page.
- Preordering is voluntary, and payment is charged immediately at checkout. Preorders can be refunded until the order is shipped.
- If you are ordering a Preorder item with another item that is in-stock, the shipping cost at checkout accounts for all items ordered. All items in an order will ship together once the pre-order item is in stock (i .e. if you'd like an in-stock item to ship prior to your pre-ordered item, we recommend submitting two separate orders).
- Please note PREORDERS take multiple business days to ship due to the high volume. You will receive tracking when your Order ships!
- Returns & Exchange: free exchanges and prepaid to US customers within 30 days of the delivery date. Please see our Returns & Exchange policy for more information.
- The shipping date listed on the product page is an approximation provided by our manufacturer and is subject to change. We will continue to send more information on exact dates as available to us.
- Cancellations of any time to pre-orders will incur a $5 restocking fee per item
If at any time you need further details on a pre-ordered item, please contact us at firstname.lastname@example.org