So you just discovered convertible heels and your head is spinning — we totally get it. Pashions probably have you thinking “how is this possible?!” and you surely have questions. Good thing is, we’ve got the answers. Let’s dive in!

Q: I’m worried I’m not going to get the hang of the whole “converting” thing. How does it work?

A: We’ve revolutionized heels by creating a shoe that can go from heels to flats in three easy steps: press the button, twist, and pull! But don’t worry — upon your first purchase, we walk you through each step seamlessly via email and in-box guides. Take a look at our founder, Haley, showing you how to convert.

Q: So, I can convert to flats wherever I go, but where do I put the heels when not in use?

A: Pashion conveniently provides you with chic satin bags to store your Heel Kits and Stelos™ so you can tuck it all neatly into a bag or pocket. Plus, we created our own specialty bags with Glass Ladder that offer storage compartments for your accessories, too!

Q: I see Haley and other Pashionistas pairing and customizing their Pashions, too. How does that work?

A: All Pashions are easily customizable because you can mix and match your Heel Kits and Stelos™ to create a look unique to you and your style!

To customize at-purchase, select the style of the upper (or the top of the shoe), and click the “Create Your Own Style” button. There, you’ll be able to build your perfect pairing of style, height, shape, and color.

Need some inspiration? Look no further than CEO and Founder (and Shoemellier™) Haley, with her many heel kit pairings. We even have select bundles where you can pair an upper with three heel kits to immediately start creating combinations for yourself. Plus, you get 15% OFF all bundles!

Still got Qs? Feel free to dive into our full FAQ here.